Frequently Asked Questions
(ALL_ORDERS) I received email, but it does not have my gift card/promo code in it
Order confirmation or order status updates from orders@orders.lazada.sg will not contain the gift card/promo code. If your order status says “Delivered”, please look for an email from "lazada@mooments.com" with subject “Your Gift Card(s) are here (ordered on Lazada)”. If you are still unable to find the email, please get in touch with us over chat on Lazada